They are stealing images from Milanoo and possibly other stores. While it is true that Milanoo has stolen images in the past and may still be stealing images, this store has definitely stolen the images from Milanoo, not the other way round.
Do not purchase from them. They may appear to be a reputable website, but over the past few years Milanoo. They have been known to fake their own reviews and bribe people to write positive reviews. Visit Milanoo is a Scam on Facebook to learn more. Milanoo is a Scam. What Happened to Them?! October 27, Prior to putting in the order we contacted their thereafter useless webchat operator. He guaranteed to us that we d be able to exchange if there was a problem, so long as we ordered standard sizes we double checked - who would buy a wedding dress and full bridal party outfits without the ability to change???
Sandeep was his name. A French speaking only no English please Indian guy, working for a Chinese company operating under a European sounding trading name…. I speak French so I had the priviledge of communicating with Sandeep. The dresses arrived - all way too big despite us ordering one size down from our normal sizes. Sandeep also wasted my time every time I got in touch, asking for information for 20 minutes and then directing me to a generic email address.
After 3 weeks of threats we finally got an RMA number allowing us to exchange the goods. By the time that number arrived the delays to raise disputes with Paypal etc were passed. Quite NOT. Please be careful. All positive reviews you may read are likely to be fake ones. I wish I had been warned and I hope you read me before putting through any order to that seemingly appealing online store.
Thank you for your work. I will recommend your company to all my friends. It is very important for me to have a place where I can buy what I need. I bought a dress online and I received a horrible dress different from the photo which I paid back and paid for the shipping they agreed to return the money for the dress to my credit card and I never received the money back I sent a copy of the receipt because I resent it and never the money was put back on my Credit Card.
I do not recommend this page to make purchases, it is a scam, it is better to buy here in the USA. Products used: The dress that I returned I paid for the shipping I sent a copy of the shipment they agreed to send the money back to my credit card and they never did what they are showing is a shipment of another dress that was in July that has nothing to do with this second dress So I ask you please to re-send me the money to my credit card thank you.
Ordered high heels which were the right size, sole length wise, but the rest of the shoe - height of the part covering the toes and ankle etc - were soooo off, as if they made the shoe only in one size, and just shortened it, for smaller sizes.
My foot would lift up by ,5 cms every time I wanted to take a step, so walking was impossible. I felt like a little girl walking around in mama's shoes! The design was great and I couldn't find an equivalent anywhere else, so I took my chances, but it costed me bucks to send the shoes back, and get less than a full refund. I ordered a dress that was of terrible quality and extremely ill fitting. Fine, I expected that for "restocking fees.
Nowhere in the conditions did it say we would be screwed if we tried to return something. Does this sound like customer service you would want? I have had so much better experience with sites like shein. I bought what was supposedly a cute boho flowy dress for a sorority event in may. It showed up today July 16 and looks more reminiscent of a colorful abuelita dress than flowy boho. Wish I would have looked up the site before I bought.
They steal you're money and lie that they shipped the order, then do nothing to resolve. Please don't but from this scam. They don't expect returns Clothing is fake cheap look alike. It's not worth the time. Products used: Just threw out tge dress it was that bad. A friend of mine bought a lolita dress for me from them. The dress came without a shirt so I tried to order one from them.
The site says "tailor made" so I entered my measurements. They said I was to fat and they didn't offer my size. Um what? All the good reviews on this site are either professional photos or look photoshopped. Avoid at all costs. This is horrible customer service. After my purchase I am almost a month in and I have no idea where my item is I ordered two pairs of shoes which took forever to arrive and though they were nice, their sizing was off, I ordered a 7.
Both were too small even though I ordered half a size up! That would cost more than the shoe! Do yourself a favor, avoid at all costs if you are buying shoes or things that have to fit right as their sizes are off!
I texted the company two times to get tracking information and never got a reply. I had to wait for a month to receive my package. Your customer service department sucks. That is if you even have a department. I ordered a costume for my daughter. When we received the costume it was poor quality and cheap looking. I feel we were ripped off! When I pay a lot of money for something I expect it to look like the picture.
I also expect it to at least stay together while she is trying it on. It ripped under the arm and the side zipper broke. I will never order anything from this company again.
All I can say is buyers beware! Overpriced and poor quality! As you can see the add shows a white part at the bottom and it's not included. I tried to make it work but they just never helped Customer Service is extremely slow, always answers half your questions or give low information, Chart size is wrong?
The were also late on everything service related 3 day to receive a discount They also give discount depending on your language Be aware buying from this vendor. I ordered a halloween costume which was not even close to the same sizes as their size chart. Pants should have been waist and showed up as 27in. Shirt was also so small it did not even come close to fitting.
The return process was horrible! The size chart doesn't work; i used it and the dress came too big. It took three months to receive the dress. It looks like the picture but very thin material. The skirt is see through. They give you match items to complete your look. Save money with the Combo Deal. Use the size chart. Shipping costs are calculated at the checkout and vary depending on location and shipping method.
You can return any item for a refund, within 14 days of receiving them. Then it probably is. They are not owned by Milanoo for sure. Lastly, make sure you correctly give your address. The last thing you want is your order to ship to some other location and hunt it back. Also, if you wish to reduce the hassle, cross check all your details!
They have about a 1. That means most customers are usually not pleased with their products. Especially the customer services. It seems like mostly they are disliked. And there are also some horror stories. There are long lists of horror stories only one google search away.
There are broad descriptions of how Milanoo scammed the customers, from their sections of Lolita and others. I mean, if they are scammy, better to stay clear. But if you do need that costume for Cosplay desparately, they are still an option. But you have to weigh the cons and pros. Of course, you may still buy from them. Be ready for that! As for their exchanges, you have to request it within 14 days.
If you want to return your product, they refund in this manner:. I mean, given the products are not too raved about- maybe give them some credits for their shipping and returns policies. When you go to their site, you see a line of discounts already there.
Sale section is always there at Milanoo. But if you really want to get the discount experience, find them elsewhere.
This is a good site to get your discount codes working. While the Halloween section has various amounts of prices off. So, one thing about Milanoo is you will get your products at a good deal. Buy smartly using codes to save those dimes, my friend. No use in buying and then regretting something of a huge price range.
Finally, this is it. Milanoo has been unveiled. All the burning and popular questions have been answered. They have their downfalls.
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